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Freight Price Guarantee


We Won't Be Beaten on Freight

Reduced rates to QLD & NSW

From Monday 3 August 2026, freight to QLD and NSW is significantly cheaper at checkout, applied automatically on every order. No code, no minimum, no need to ask. Our Freight Price Guarantee, set out below, applies to these rates as it does across our full delivery network.

Freight Price Guarantee

We will match any comparable freight price — and in some cases, beat it.

Effective 3 August 2026

We are confident that Shop for Shops has access to the most competitive freight rates of any shop supplies or shop fixtures business in Australia.
If you find a lower comparable freight price from an eligible competitor, we’ll match it.

What Qualifies

To be eligible for a freight price match, the competitor’s written quotes must be for the same:

  • Destination address
  • Service level (Express, Standard, or Economy)
  • Carrier type and delivery timeframe
  • Freight type (pallets, cartons, bulk goods, etc.) of similar or the same volume and weight
  • Price quoted in Australian dollars, including all accessorial fees, fuel surcharges, and taxes

Eligible competitors are businesses that sell shop fittings, shop fixtures, or shop supplies. We do not match a customer’s own carrier account.

How Our Freight Price Guarantee Works

  1. Contact our Customer Service team before booking your freight service.
  2. Provide the competitor’s written quote, sales order, or email — dated within the last 7 days.
  3. Ensure the quote shows the competitor’s business name, ABN, and contact details.

Get a Freight Price Match!

Print off, fill out and send us this form
Our team will get in contact you ASAP


What’s Not Included

  1. Special promotions, clearance, or one-off rates
  2. Prices from third-party marketplace listings (e.g. eBay or Amazon sellers), or carriers we cannot verify
  3. Rates where service quality, delivery time, or conditions differ from our offering
  4. A customer’s own carrier account, or quotes we cannot verify

The Outcome

Once we verify the competitor’s quote, we’ll match the price for the same service. Where possible, we may offer an even lower rate as a goodwill gesture. If a competitor’s service isn’t comparable, we’ll explain why it doesn’t qualify.

All approved claims are subject to our standard Terms & Conditions of Trade. We reserve the right to amend or withdraw this policy at any time.


Don't Need it Freighted?

See all our delivery options
and read the T&Cs.